PRODUCTS
Towing Resources
Frequently Asked Questions
Topics
INSTALLATION
• Do you install hitches and wiring? • How much does it cost to have a hitch installed? • What is the charge to wire my vehicle?ONLINE SHOPPING
• Can I call to purchase my merchandise? • Can I change or cancel my order after I have submitted it? • Do I have to login to buy an item? • Does it cost anything to sign-up? • How will I know if I placed my order successfully? • What forms of payment you accept? • What should I do if I have difficulty placing my order online? • When will I be billed for my order?PRIVACY & SECURITY
• Is my credit card secure? • Should I be concerned about site security? • Will you sell my email address or other personal information?RETURNS & EXCHANGES
• What is your return policy?Q: Do I have to login to buy an item?
Yes. You can begin the purchase process without logging in. However, when it's time to pay for your merchandise you'll have to log in with your User Name and Password. You'll be prompted to choose whether you're a returning customer or a new customer. If you're a new customer, you'll be able to receive a User Name and Password during the checkout process.